Support
Email [email protected]. Tell us what you expected to happen and what happened instead — and if it is about one expense, the group's name and roughly when it was added is usually enough for us to find it.
Write to usOr email [email protected] directly.
Wherever the two of you already pay each other. Antemate records who owes what and points you at the right payment app; it never holds or moves a cent. Marking a settlement as done is a note in the ledger, not a transfer — so send the money first, then tap it.
Free accounts add 5 new expenses in any 24 hours. Editing, deleting, settling up and joining a group are never limited, and nothing you have already added is touched. The app tells you when the next one is free, and an expense you add in the meantime can be kept and added then — or Antemate Pro removes the limit.
They do not have to. A member who has not signed up yet is a placeholder: their shares count, their balance is real, and you can settle with them. When they confirm their email address they take over that seat and everything already recorded is waiting for them.
An invitation link is not proof of anything — whoever holds it may be you or may be whoever the group chat was forwarded to, which is why the page it opens shows almost nothing. Ignore it and nothing happens. Every invitation email also carries a link that stops that address ever being added again, and it does not expire.
Each group counts in one currency, and where you have balances in several currencies the app shows each on its own, yours first — it never adds them together at a made-up rate. Every expense keeps the exchange rate from the day it happened, on purpose: a debt you agreed on Tuesday should still be the same number on Friday, even if the rate moved. That means an old balance will not match today's rate, and that is correct rather than stale.
Antemate works with no signal, so an expense added on a plane lives on your phone until there is a connection. It syncs by itself, and it cannot be counted twice on the way. If it has been a while, open the app somewhere with a signal and give it a moment.
Pro is sold through the App Store and Google Play, so they take the payment and they hold the subscription. Cancelling and refunds are handled in your store account, where you manage every other subscription — we never see a card number and cannot charge or refund one. Anything else about Pro, write to us.
In the app, it is You → Delete account. Or ask from the web, or write to us from the address on the account and we will erase it. Your personal details go; the arithmetic inside groups you were in stays, as Deleted user, because other people's balances are calculated from those rows and removing them would silently change what your friends owe each other.
Long-press their comment, or open them in the group's member list, and choose Report or block. Blocking hides their comments and photos from you and stops either of you adding the other to anything; the amounts stay, because a group's balances are everyone's. A report reaches a person here, who can remove what was said.
Right after recording it, tap Undo. Later, open the payment — it sits in the group's list beside the expenses — and change or delete it. The two people in the payment, or whoever recorded it, can do that, and everyone in the group sees it in Activity.
Please tell us before you tell anyone else, at the same address. Include enough for us to reproduce it. We would much rather hear it from you.
Open the group and tap Balances: every person's number, and under each expense who paid and who it was for. Every edit is recorded under the expense it changed, so a balance that moved can always be traced to the change that moved it.
Settle up shows the fewest payments that make everyone even and the payment details each person has shared. Pay in your own bank or app, then mark it paid — Antemate records it, it never moves the money.
Free on iOS and Android
Splitting with anyone is free, with no ads. Pro is one person's subscription for unlimited expenses and the heavy lifting, and nobody else in your group has to buy it.
